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Privacy policy

PRIVACY POLICY

At DARLING AND GOLD we are committed to protecting your privacy. Any information relating to our customers will never be sold or shared to a third party. Our payment provider is both safe and secure and we only maintain an email list for those who have chosen to be a part of it. No other personal information is kept on file. 

When purchasing an item online at DARLINGANDGOLD.COM you are agreeing to the following terms and condition. Please read carefully before placing your order and buying online. 

 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@darlingandgold.com or mailing us at: Darling & Gold, 20 Chatsworth Road, London, E5 0LP, United Kingdom

 

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Please talk to us. 

If you cannot find the answer to your question above please email us at hello@darlingandgold.com or call us. We would like to make all customers aware that we feel everyone should be treated equally and fairly and we therefore abide by these policies for the protection of both our customer and ourselves as a small independent business. We greatly appreciate your understanding and cooperation with this.

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